Conduct service specification training and continuously improve service levels
Standardized service work is a key task of the service industry, and it is a bit of improvement. In order to strengthen standardized management and improve service quality, our company held standardized service training on the afternoon of April 7. The training was delivered by Ms. Liu Yan, assistant to the company's general manager and director of the marketing department. The course was explained in five aspects: grooming, behavior, service language, telephone etiquette, and etiquette.
Through the training of service standards, the employees of the company have a deeper understanding of civilized service etiquette and service standard requirements. They can practice civilized service standards in practice, let users be satisfied, and strive to create high quality, hard work and fine business. Benefit from the image, create a quality and benefit service brand.